Premier Dog Daycare, Boarding & Training FAQs

At K9 Haven, we provide a structured day filled with play, snacks, rest, and enrichment activities. Here's a breakdown of a typical day:

- Upon arrival, dogs eligible for group play will either join a small pack of friends for structured play and games or decompress in their room first, depending on drop-off time. Dogs not eligible for group play will head to their room to unwind and receive an enrichment activity or one-on-one time with a staff member to meet their individual needs.

- Midday, pups will have lunch if requested, enjoy a treat or enrichment activity, and rest. After resting, round two of play and other enrichment activities will begin.

- Before dinner, all boarding dogs will be escorted back to their rooms to rest. They will then be fed and provided with a calming enrichment activity. The last let-out will be between 9 and 10 PM, with additional potty breaks, as needed, throughout the night.

- Boarding dogs will have a morning let-out and romp between 5:30 and 6:30 AM before being brought back to their rooms for breakfast and rest. Our structured day of play will begin an hour or so after breakfast.

We require dogs to have the following vaccinations: DHPP (Distemper, Hepatitis, Parainfluenza, and Parvovirus), Rabies & Bordetella, must be annual. All vaccinations must be current, and we must have copies on file. Titers will be accepted for all vaccines. We recommend that vaccinations be given at least two weeks before your dog's visit to ensure they are in good health.

No, it is not a requirement for dogs to be neutered or spayed. However, dogs that are not neutered or spayed and are older than 18 months cannot attend group play time. This is a new state law. Dogs that are not eligible for group play will be provided with personalized care and attention from our staff members to ensure they still have a fulfilling and enjoyable stay. Female dogs in heat or coming into heat we cannot care for during their 2-3 week cycle and for 1 week after.

For daycare, we provide an enrichment menu, beds, blankets, bowls, love, and snuggles. All we need from you is enough of your dog's food or medication for every meal during their stay.

Similar to daycare, an enrichment menu, beds, blankets, bowls, and lots of love and snuggles for our boarding dogs. You'll need to bring enough of your dog's food and medication for every meal, plus an extra day or two. If your dog requires specific items, please let us know, but be aware that personal items may not be returned in the same condition.

When the Lobby is closed there is always a staff member on-site at K9 Haven. We are a 24-Hour facility. During rest times and feedings, dogs will be in their rooms alone or with their family groups.

Our daycare and boarding have a various enrichment menu found on our website. You can also tell us what your dog loves and we can build that into their day.

At this time, we do not have cameras available for public viewing. Our cameras are used for business access and security purposes only. We will text or email a Google Drive picture link and take pictures of your dog’s days at K9 Haven.

Yes! We offer report cards /daily updates upon request. Just let us know if you prefer to receive an update each day or if "no news is good news" is more your style.

Dogs that pass our temperament test will have the opportunity to join in on group play and activities.

For dogs that are known to be aggressive towards other dogs, availability is dependent on certain rooms. Please call to confirm availably so we can provide personalized care and attention to ensure they still have a fulfilling and enjoyable stay.